The Retail Business Development Manager is responsible for driving business to business sales through the Retail distribution channels in a defined territory as well as maintaining an individual book of accounts. This position includes development of business to business capabilities, support of business to business customer sales and service by Retail representatives. Supports retail stores in the development of small business solutions. Leverages sales opportunities and minimizes channel differences through the development of strong relationships with sales leaders and associates. Applies the principles of the Dynamic Organization.

Responsibilities

• Develop company-owned retail commitment to direct sales focused on small to medium business customers.
• Provides training and on-going coaching to retail leaders and associates to access U.S. Cellular’s resources to provide support to small/medium business sales and customer service; coach/train business pricing, custom pricing, sales process, proposal development, and selling skills to leaders.
• Maintain relationships with leaders and associates in the Retail and Direct Management teams to leverage sales opportunities and minimize channel conflicts.
• Implement and execute working business plans to drive sales of small business to business sales that are aligned with corporate, regional and market strategic priorities.
• Develop, in conjunction with sales leaders, communicate and track monthly/quarterly business to business sales goals and productivity expectations for individual retail locations, within area of responsibility.
• Maintain up-to-date knowledge of competitors’ offerings and services to develop and maintain a competitive edge.

• Act as a point of escalation for business accounts originated in the retail organization, within area of responsibility. Develop proposals and participate in sales calls to mid-sized customers.

• Drive sales of data related products and services to small/medium business customers.

• Ensure that retail associates have tools, process knowledge, to provide the ideal customer experience to small/medium businesses.
• Assist in other tasks, duties, or projects as assigned by management.
• Attend all required U.S. Cellular training programs and meetings.
• Attend sales and marketing events as needed.
• Travel as needed.

The statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of associates so classified. Additional responsibilities may be assigned as needed.

Qualifications

• High School diploma or state equivalency required; Associates or Bachelors degree preferred.
• 5 years total sales experience, minimum of 3 years outside sales experience preferred.
• Ability to display strong time management, organizational, and problem solving skills.
• Strong communication and interpersonal skills required.
• Ability to travel is required.
• Demonstration of negotiation skills required.
• Demonstrates ability to motivate selling and maintain a high level of performance in self and others.
• Business to business sales environment experience highly desired.
• Ability to understand and demonstrate technical concepts necessary.