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The selected candidate will be
responsible for providing
superior customer satisfaction
in an effort to achieve store
and budget objectives. The
position is directly responsible
for assisting new and existing
customers with the purchase of
cellular equipment and service. |
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Responsibilities |
- Greet all customers in a
professional and friendly
manner.
- Achieves or surpasses
individual sales targets for new
customer acquisitions, sale of
essentials, and vertical
features on a weekly/monthly
basis while striving for the
highest level of customer
satisfaction.
- Assist potential and existing
customers in the purchase of
phone equipment and service.
- Telemarkets for prospective
customers.
- Responds to customer
inquiries, needs and/or
problems.
- Responsible for opening,
closing and operating the retail
facility.
- Performs cash/inventory counts
and verification.
- Receive, process and deposit
all payments received, according
to standard procedures.
- Assists with all functions
within a retail store by
complying with U.S. Cellular
policies and procedures.
- Assists with mid-month and
month end inventory.
- Assist in maintaining a
presentable store appearance.
- Identify areas to improve
service to external customer to
immediate manager.
- Assist in other tasks, duties,
or projects as assigned by
management.
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- High school diploma or state
equivalency certification
required.
- 1 year cellular industry
experience preferred.
- 1 year retail sales experience
required.
- Must be flexible to work
evenings, weekends, and holidays
as required.
- Working knowledge of PC
Windows applications (Excel and
Word) required.
- Excellent written and verbal
communications skills required.
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