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Responsibilities
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Purpose and Scope: This
position will support the infrastructure and customers associated with
U.S Cellular. This position provides server support for the daily
operations and management of U.S Cellular including, but not limited to:
design, analyze, evaluate, test, debug and implement hosted application
programs. Analyze, install and modify support operation systems, data
base and utilities software. Plan and implement projects for LAN
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Responsibilities |
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Systems support
within both large and small scale data centers across the
enterprise.
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Create and maintain
appropriate operations and support documentation.
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Manage Microsoft
Exchange 2003 in a clustered environment. This includes, but is not
limited to, Exchange 2003 administration, troubleshooting mail
delivery issues and Active Directory dependencies. Familiarity with
MX servers, Aliasing, and Sendmail is also required.
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Troubleshoot,
install, configure and optimize Enterprise server operating systems.
(NT, 2000 Server, 2000 Advanced Server, 2003 Web, 2003 application
and 2003 Enterprise)
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Ensure data is
properly backed up using enterprise Backup technology and specific
comparative knowledge of industry standard enterprise Backup
software and hardware. (Symantec NetBackup)
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Analyze information
and respond with corrective action recommendations for system
monitoring technologies. (NetIQ, System Center Operations Manager,
Tivoli)
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Define problems,
collect data, establish facts, draw valid conclusions and prepare
appropriate reports.
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Develop and
maintain programs, scripts, and procedures for the automation of
system administration tasks.
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Plan, lead, and
implement large and small scale projects across the enterprise.
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Monitor and resolve
daily trouble tickets and requests.
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Build, test, and
maintain SAN storage, EVA, Storage works, modular tape libraries.
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Troubleshoot
proprietary software problems and make a determination of when to
engage Development groups for resolution.
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Manage remote
systems, to include: Remote ipKVM, Remote management of
Eye-and-Hands services, DameWare, Terminal Services (both Admin and
Application modes), Remote management of Vendor interactions for
Hardware and Software support services.
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Correctly rack
mount HP servers with cable management, rack placement planning,
rack power calculations, balancing and utilization.
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Solid understanding
and skills designing, configuring and operating Microsoft Active
Directory in a large, complex organization.
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Ability to leverage
Group Policy to define advanced configurations for groups of users
and computers.
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Experience
implementing/managing VMware ESX Server and Virtual Center shared
environments.
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Expertise with HP
stand alone server platforms, and blade enclosures: DL 360 / DL 380
/ BL 460
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Hands on experience
with up to date knowledge of enterprise server security and patch
management, based on industry standards and best practices.
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Qualifications |
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Bachelor's degree
in Business, MIS or equivalent work experience.
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5+ years of
hands-on technical and design experience with Microsoft Enterprise
technologies.
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MCSA certification
preferred.
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Strong working
knowledge of SMTP, mail routing, DNS, Blackberry and Outlook
client/server interoperability.
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Working knowledge
of load balancing techniques and best practices.
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Ability to
trouble-shoot any problem quickly, under time constraints, and with
interruptions. This should include: Understanding SLA management
and reporting, restricting knowledge transfer to pertinent
information only, notification process and protocols and managing
multiple issues simultaneously.
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Strong project
management experience in data center implementations and migrations.
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Strong knowledge of
configuration and change management.
Physical Requirements:
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